| When formulating declarations of intent the
libraries usually write about their very important
task of providing the citizens with free
access to information in a democratic
society. To actually put such an objective
into practice often turns out to be rather
difficult. One comes up against many
complications and problems of drawing the
lines. The libraries are for example having to
face a market whose objectives are very
different from their own. And to what extent
should public demand govern what is being
offered? Does the socio-economic composition
of the library patrons dictate this? Free
access to all the net resources is also a
problem, both in terms of the children’s and
the adults’ usage. And librarians themselves
– just how impartial are we? |
Sweden is currently in the process of
drawing up library plans and policies.
The reason being that the new Library
Act requires the municipal authorities
to establish precise guidelines for their
various library activities, their range,
aims and directions. As a point of
departure, various international and
national guideline documents are used.
UNESCO’s Public Library Manifesto
and IFLA’s Declaration on Libraries
Information Services and Intellectual
Freedom are some of the documents
that will be referred to throughout this
text.
The animated discussion over the past
years within the Swedish library
community about its primary functions
and aims – to provide the citizens
of a democratic society with free access
to information – is supported by these
documents. IFLA’s Declaration on
Libraries, Information Services and
Intellectual Freedom affirms that libraries
“are committed to offering their
clients access to relevant resources and
services without restriction and to
opposing any form of censorship” and
furthermore: “The selection and availability
of library materials and services
shall be governed by professional
considerations and not by political,
moral and religious views.” To live up
to these goals, to reshape and concretise
them on a level of functional
ability is not an easy task. Stumbling
blocks of an ethical and practical
nature are hindrances on the way and
need to be dealt with. I would like to
raise some of the problems and issues
that confront us in our daily work.
However, before I begin, I would like to
tell you about a short and intense
debate that took place during the
autumn in the columns of our largest
daily newspaper, Dagens Nyheter. The
debate was initiated by a few political
economists with right-wing affiliations.
The thesis they presented was that
library shelves were caving in with literature
of socialist tendencies. The
writers of the articles had made their
own survey, based on approximately 20
titles chosen at random from a number
of public libraries, within the areas of
public debate and political economy.
They noted a predominance of leftwing
literature (meaning literature
critical of economic liberalism). The
question raised was whether this was a
systematic process of selection based
on political grounds, contrary to the
standards of impartiality that libraries
claim to represent when selecting
information and media. No doubt
there was a grain of truth in this thesis.
Nevertheless, ignorance and a lack of
understanding for the prerequisites
required and therefore also the problems that libraries are confronted with
on a daily basis were made quite
evident.
The market
Let’s get one thing straight – libraries
are limited by a market and what it has
to offer: A book that has not been
written cannot be purchased either. A
closer look at the authors of books
published in Sweden containing social
political content confirms, in a fairly
obvious manner, that left-wing books
are often written by journalists and
those concerned with social issues and
who address a wider readership. On the
other hand, literature labelled rightwing
is often written by researchers, for
other researchers, using their own
technical jargon which seldom is in a
language recognised by a majority of
the populace. The greater availability of
the ‘leftist books’ can also be traced to
greater exposure in the media, via
newspapers and TV, which in turn
accelerates demand and in the long run
means an increased rate of publication.
Of course, publishers have different
sets of goals from those of libraries.
They do not feel a sense of responsibility
to promote diversity and allow for
airings of differing opinions. In Sweden
Michael Moore’s Stupid White Men,
not least because of his film, attracted
massive attention from the media. At
my library the queues for this book
were impressively long. And this in
turn has led us to purchase more copies
of this title than of its equivalent,
written from a politically conservative
point of view.
Demand
Whether a book appeals to a chosen
few or the general public is often
crucial in the rate of demand at a
library, and therefore a decisive factor
in a library’s purchasing policy, especially
with regard to how many copies
are purchased. In the continually
ongoing dialogue between librarians
and library users, wishes and needs are
catered for. In all-embracing steering
documents issued by the local authorities
one encounters demands to pay
attention to what the local taxpayer’s
needs are, rather than declarations
about the library’s place in society as a
pillar of democracy and freedom of
information. This takes us to another
question at issue. To what extent
should demand be allowed to steer
what a library has to offer? And, is
there a contradiction between satisfying
demand and the stated goal of
offering access to information free of
charge?
If libraries had unlimited access to
resources there would hardly be any
problems to speak of, but as we all
know, this is hardly the case. Libraries
walk a knife’s edge when selecting,
listening to the needs of users and catering
to the prescribed goals of promoting
multiplicity and intellectual freedom.
How to achieve this balancing act
is anyone’s guess. It is however crucially
important to keep this discussion alive
in libraries and among librarians.
Libraries should and can use their own
initiative to highlight sought-after
alternative literature and information.
A survey on Swedish public libraries
done some years ago, suggested the
following reasons for certain material
not being on the purchase list:
- too exclusive
- of low quality
- glorifying violence
- violation of human rights.
These restrictions are however easy to
abide by when supported by the above
IFLA paragraph that criterion of selection
“shall be governed by professional
considerations”.
In my local borough, Solna, it is estimated
that approximately 69% of the
local inhabitants use the library and
the services it offers. A very large category
is that of students in varying age
categories and on different academic
levels. Another major user group is that
of pensioners and those who are free
during the day, and at weekends families
with children make their presence
felt.We know this through the customer
surveys that are carried out on a
regular basis. Referring to the debate in
Dagens Nyheter, these groups will often
ask for literature on social studies
written from a left-wing point of view,
rather than literature extolling the
virtues of liberal economic theories
and open markets. Such a priority
among the users reflects to a large degree
its socio-economic constitution. A
group of interest, but severely underrepresented,
are men from the private
sector with extensive educational merits
and in the midst of career-building,
and who we know from experience are
politically more right-wing. This group
is more likely to buy their own literature
and get the information they feel
is necessary from other sources. Perhaps
a more balanced blend of library
users would enable libraries to maintain
an even more versatile choice of
media?
The Internet
The frequent use of the Internet at
Swedish libraries brings questions of
democracy and freedom of speech to a
head. To allow the public free access to
web resources has to be a fundamental
principle. However, this principle is
constantly being chipped away at and
often for good reasons. Fewer and
fewer Swedish libraries activate filters
for the Internet, nevertheless a large
number of them have written guidelines
for the users as to how the
Internet should be used, often referring
to ethical reasons. Such a reason can
well be the mutual responsibility we
adults have when instructing children.
And very often children’s curiosity
collides with the carrying out of this
responsibility. This in turn can lead us
to restrict our children’s right to information.
Those who do the job
It is after all human beings, in this case
the librarians, who perform the selective
process in a library as to what
should be available to a region’s inhabitants.
It is not an act executed in a
neutral vacuum. Librarians have differing
values and degrees of knowledge,
even though their professionalism and
ability is expected to keep aside personal
preferences in a selection process.
In relation to the aim of offering information without charge it becomes
especially important to keep personal
judgements aside and allow for the
overall aims stated by the library to
take precedence. However, even this
holds ethical dilemmas and is a challenge
to be met. Public librarians,
despite their relatively lengthy education,
are seen as low-wage earners. Add
to this the fact that most of them are
women employed by a local authority,
and surveys show that such prerequisites
tend to, from a political perspective,
generate left-wing leanings. The
homogeneity is further underlined by a
similar education with the emphasis on
the humanities and social studies. Even
within such prerequisites one can
discern a contradiction: that, in so
many respects, a homogeneous and
uniform profession has the common
assignment of aiming for pluralism
and variety.
On a final note – is this not a wonderfully
exciting challenge for all of us
involved in librarianship: to keep all
these, at times lofty, goals alive in our
daily work in all its complexity and
problems of demarcation. To continually
remind ourselves that we are part
of an ongoing process concerned with
fundamental issues of freedom and
human rights.
Translated by Jonathan Pearman