One of the reasons for the success of the Hallingdal Library Project
is that it was based on voluntary co-operation between libraries of equal standing.
In Norway, as in many other parts of Europe,
there is a move towards closer municipal
co-operation on a regional basis. Over
limited periods various models for co-operation
in the library sector have been tried
out. The trend towards the establishment
of large networks and a better use of resources
was a path the Hallingdal region
decided to follow.
Hallingdal, in the eastern part of Norway,
consists of six small municipalities
with a total population of 21,000 and a
distance of 100 kilometres between its
outermost borders. These valley municipalities
are very similar with regard to
geography, economic activities, living
conditions and culture and they enjoy
a tradition of close contact. 1952 saw
the establishment of the Hallingdal Cooperation
Committee, a forerunner of
the present-day Hallingdal Regional
Council. Co-operation in education,
culture and business has existed for
many years and a plan is underway to
organise certain public services on a regional
basis. Another important project,
the Hallingdal Magnet, is aimed at
achieving efficient data communication
and improved co-operation in the
field of data services.
More comprehensive library services
– starting point for a project
The libraries also have a long tradition
of co-operation. The library structure
is such that two main libraries and two
branch libraries combine the functions
of public libraries with that of school
libraries. There are professionally qualified
chief librarians in four of the
municipalities. Prior to the start of the
Hallingdal Library Project (1999) several
of the main libraries were considering
replacement or upgrading of
their library systems. An evaluation of
the systems available was therefore set
in motion with a view to agreeing on
the best choice. Since four of the municipalities
were about to invest in a new
system, the chief librarians decided to
examine the routines and services of
the libraries in the region. The libraries
have many borrowers who study or
work in another municipality than the
one where they reside. The aim of the
project was to develop regional co-operation,
improve the quality of library
services, offer users equal facilities and
at the same time to act as one library
with regard to service, regulations and
access to literature.Five of the municipalities
participated. Early in the debate
the question arose as to how far each
individual municipality was prepared
to make changes in order to achieve
greater similarity between the libraries.
In this connection it was decided that
the libraries should not put their own
borrowers first with regard to waiting
lists, etc. Other proposals revealed an
element of conflict in attitudes towards
one’s own users and loyalty to the common
cause.
Common computer system as activator
A common computer system, Aleph,
has proved to be the key to a closer and
more formalised method of co-operation.
Since the introduction of the system
in 1999 and up to the completion
of the project (December 2001), all library
departments within the five municipalities,
with the exception of two
branch libraries, have taken Aleph into
use. Both secondary schools in Hallingdal
also use the same system. The
‘Aleph-libraries’ have converted their
previous catalogues to common,shared
databases, although retaining their own
original content base. The starting
point and the central elements in this
co-operation are the bibliographical
and the borrower databases. Experience
gained so far from using this common
library system shows an increase in efficiency
and improved service to users.
The advantage is that registration in
the shared database has only to be
made once by whichever library is the
first to purchase the material.When or
if another library obtains the same
item,they need only add their own signature.
Common databases demand great accuracy
when registering or making alterations.
As far as registration, additional
entries and removals are concerned,
it is essential for these procedures
to be carried out in an identical manner
by all libraries.Workshops have
been organised to deal with cataloguing
and search methods in order to ensure
quality control of services,making
best use of the system and improving
expertise among members of staff.
System updating and the arrival of new
employees make this very important.
In order for the libraries to be perceived
as one, a standard borrower’s card
has been introduced and a central database
of all users.A complete catalogue
of all media is available to all
borrowers, including the Internet. The
system also keeps a record of direct
borrowing, returns, renewals and reservations.
At any library it is possible to
search in the library’s own database,
another library’s database or in the
common, central database. Thanks to
the standard borrower’s card,users can
quickly be informed where the material
they require can be found, whether it is
out on loan and if there are any restrictions
on borrowing. If the item is out
on loan, availability among the co-operating
libraries can be checked before
going any further. As for the amount of
work involved, it makes no difference if
the item can be obtained by distance
lending or within Hallingdal. Experience
shows, however, that the user is
more likely to borrow or reserve, if the
item can be obtained from within the
local region.Material can be returned
to any library, regardless of where it
was initially borrowed. The receiving
library must return such items as
quickly as possible to the owner library
in order that the return can be registered.
Since many people use more than one
library, a further aim of the project was
to co-ordinate and agree upon a common
lending procedure. Common
rules were also drawn up concerning
the use of the Internet in the libraries.
Division of purchasing responsibility
In order to increase the region’s collective
resources of non-fiction, the libraries
have agreed on a division of responsibility
for the purchase of media
within particular subjects. Distribution
corresponds largely with the subjects
covered by the Hallingdal Museum
Plan and is based on the particular
characteristics of the municipalities
and their libraries. At the same time
the aim has been to achieve a natural
and equal distribution. The material
required by everybody is purchased as
before. The distribution plan is linked
of useful co-operation in a region such
as Hallingdal. One concrete outcome of
this co-operation was an application in
2001 to the Norwegian Directorate for
Public Libraries for funding towards
the development of broadband services
in the public library system. This resulted
in a grant for a new project, Library
Band Hallingdal, now part of the Hallingdal
Magnet. In this particular case
the sixth municipality in Hallingdal is
also participating.
Taking into account municipal co-operation
in general, the common library
system, further ICT-development and
the reasonable travelling distance between
the various municipalities, it
may well be that co-operation can be
extended in the future. Perhaps a division
of responsibility could focus not
only on services to the public but on
efficiency.Where only two or three
members of staff are gathered, one
would hardly expect to find equal expertise
in all the areas of demand made
on a library. Perhaps one could arrange
for some kind of interlibrary purchase
of expertise with regard to registration
and preparation of media, design of
web pages, advertising, contact with the
press, publicity campaigns and outreach
activities. Other suggestions include
a mutual database for local history
(literature / audio / video) and a
specialist librarian to assist the business
community.
One library in the future?
Following on from the national debate
on the future role of county libraries,
there may be other models worthy of
consideration. In regions where the difference
between individual libraries is
greater than in Hallingdal with r egard
to size, number of staff, opening hours,
etc.a possible scenario could be to
strengthen one particular library,
giving it overall responsibility for advanced
functions. If such changes are
not made in the communication structure
and upper organisation, then each
library will continue its internal procedures
as before.
Mutual understanding
– an essential starting point
The project would hardly have got off
the ground without an understanding
of the challenges common to all, the similarity
of the work situation and a
positive attitude towards the idea. Contact
and co-operation, given a formal
framework through the project, have
become closer than ever before. Everybody
knows each other well and the
meetings of the project group are both
socially and professionally useful. The
threshold for making contact across
municipal borders has been lowered
and better use can be made of regional
expertise. Co-operation has given library
staff a feeling of togetherness in the
face of the challenges met with in their
daily work. One of the reasons for the
success of the Hallingdal Library Project
is that it was based on voluntary
co-operation between libraries of equal
standing. The project has received publicity
beyond Hallingdal and libraries
in other regions have shown an interest
in this model.
Translated by Eric Deverill