Whether you like the term hybrid library
or not it seems to be the most
appropriate to express the vision for
the library in the networking society.
The hybrid library develops an increasing
number of e-services tailormade
for different target groups and
purposes, and it makes it easier to
benefit from the information. The ultimate
vision is to integrate the access to
value-adding information as much as
possible in the daily lives of as many as
possible.
The challenges are enormous. Here I
should like to mention just three major
ones which we are dealing with already.
When I say ‘discuss’ I guess I mean that
Nordic colleagues will share their ideas
and doubts in articles on these pages,
but I would like to take the opportunity
to invite colleagues from the rest of
the world too, to discuss these matters
of extreme importance for the future of
libraries.
The first challenge is actually to create
new services. In the first place I am
thinking of e-services, but obviously
the physical side of the hybrid library
also changes with the emerging virtuality
and demands a rethinking of the
service profile. In my own country,
Denmark, we define our union catalogue,
with online search and request facilities
to all libraries in the country by
choice of the user, as the backbone of
the hybrid library. In these years the
strategy is to add value to the catalogue
and link it with new services such as
the e-ask-a-librarian service with chat
facility which should become a 7x24
service, but at the moment closes at 10
p.m., or the Internet guide, an updated
subject-based selection of websites of
proved quality, or the subject gateways
that have been built within the framework
of Denmark’s Electronic Research
Library, just to mention a few from a
long list of e-services that librarians
have developed in recent years.
A very important question is: How do
we finance the production of these services.
In Denmark the state financed
part of it via money from the library
project pool, run by the Danish National
Library Authority, but we need a
discussion on the question as to
whether the exploding use of the Internet
should lead to a kind of public service
thinking, parallel to the broadcasted
public service.
In Denmark the production of the services
has mainly been organised between
networking libraries.
And networking is the second challenge
that I want to emphasise. Particularly in
countries or regions with many smaller
libraries, networking will be necessary
in relation to collection building, service-
and competence development. If we
think in terms of giving access to econtent,
networking between public
and academic libraries is likewise
needed if you consider this access important
also for the general public. But
probably the greatest challenge in the
networking field is to establish closer
co-operation with various user groups
to develop real value-adding services.
Think of services to kindergartens, university
teams, ethnic minorities, dyslexics
just to mention a variety of target
groups. For a constant development
of services we have to co-operate with
the end-users one way or another.
The third challenge to be unde rlined is
competence development. The need for
competence development is only too
well-known in most countries,as in
many libraries the majority of staff
have professional roots in a pre-ICTperiod.
Sufficient professional continuing
education and distance learning are
relevant and classical answers to the
demand, but they can hardly solve the
problem as the development is moving
so fast that you must calculate with
lifelong learning. It is necessary to integrate
competence development within
the organisational structure, that is to
establish some kind of learning organisation,
systematic job rotation, combined
continued educational programmes
and so called ‘neighbour-learning’.
Or what is more likely: a combination
of these and other methods.
Here I have just mentioned a few
examples of obvious challenges.I hope
that this journal over the years wil l
offer frames for discussion and knowledge-
sharing in this particular field in
a way that will a ctually be used for the
benefit of future libraries and their
users.